FREQUENTLY ASKED QUESTIONS

Everything you need to know about industrial weighing solutions, service, and calibration.

What areas do you serve?

We serve the Greater New York area including New Jersey, New York, and Connecticut.

Are your scales legal for trade?

Yes. We provide NTEP-certified scales and full legal-for-trade calibration and certification services.

Do you offer on-site service and calibration?

Yes. Our technicians come to your location for installation, calibration, repair, and certification.

How often should my scale be calibrated?

Most industries require annual calibration, though heavy use environments may need it more frequently. We recommend a semi-annual preventative maintenance and calibration schedule - more frequently for heavy-use environments and applications.

What industries do you serve?

Manufacturing, warehousing, shipping and receiving, agriculture, waste management, construction, and more.

Do you sell new and used equipment?

Yes, we carry new Avery Weigh-Tronix equipment and can source certified used scales depending on availability.

What brands do you carry?

We are an authorized Avery Weigh-Tronix distributor, the most trusted name in industrial weighing. We service all brands.

What types of scales do you sell?

We carry floor scales, bench scales, truck scales, pallet jack scales, counting scales, crane scales, and more for every industrial application.

Can you help me choose the right scale for my application?

Absolutely. We will assess your capacity requirements, environment, and budget to recommend the best solution for your needs.

What happens if my scale breaks down?

Call us at 973-977-8191. We offer prompt on-site repair service to minimize your downtime.

Do you offer service contracts or maintenance plans?

Yes, we offer ongoing service agreements to keep your equipment calibrated, certified, and operating at peak performance year-round.

What is NTEP certification?

NTEP (National Type Evaluation Program) certification means a scale has been tested and approved for commercial applications where accurate weight is required by law, such as in shipping, retail, and agriculture.

How long does installation take?

Most installations are completed in a single visit. Truck scale installations may require additional site preparation and coordination.

Can you integrate my scale with my existing software or systems?

Yes. Many of our scales and indicators support data output options that can connect to inventory, ERP, or shipping systems.

STILL HAVE QUESTIONS?

Our team is ready to help you find the right weighing solution for your operation.

CONTACT US TODAY